Pre-order the current available box without subscribing. You can always come back later to sign up for a subscription.
You’ll be set up to be renewed once a quarter for your subscription. Plans automatically renew until cancelled.
You’ll be set up for a year of boxes, starting with the current box. Plans automatically renew until cancelled. Annual plans offer the greatest savings!
Pre-order the current available box without subscribing. You can always come back later to sign up for a subscription.
You’ll be set up to be renewed twice per year at the cost of one box each time. Plans automatically renew until cancelled.
You’ll be set up for a year of boxes, starting with the current box. Plans automatically renew until cancelled. Annual plans offer the greatest savings!
CultureFly Shipping Policy
Last updated: November 12, 2026
Processing
Orders are processed within 5–7 business days (Monday to Friday, excluding US public holidays). Subscription boxes ship once a season, on the dates shown on each box's page and FAQ. You'll get a tracking email as soon as your order ships.
Delivery times (after your order ships)
Shipping costs
Shipping is calculated at checkout before you pay. Subscription boxes ship for a flat $10 in the contiguous US, $15 to non-contiguous US states and territories, and $20–$30 internationally, depending on the country.
Customs, duties and taxes
International orders may be charged customs duties, import taxes or fees by the destination country. These aren't included in our prices or shipping, and they're paid to the carrier. In the EU, parcels from outside the EU have a €3 customs duty for each item type on orders worth €150 or less, and a €2 EU handling fee for each item type, on top of VAT.
If customs charges aren't paid, or a parcel is refused at customs, the carrier may return or dispose of it, and we can't offer a refund, replacement or store credit.
Subscription box shipping to Germany is paused for now, following recent changes to EU customs rules.
Tracking and missing parcels
Tracking can take a few days to show its first update. If it says "Pending" or hasn't updated for 10 business days, send us a message through our contact form (https://culturefly.com/pages/support) with your order number and we'll look into it.
Wrong address
Please check your address at checkout. Once an order has shipped, we can't change its address. For subscription boxes, update your address before the box's billing date.
